Before deploying your Voice Assistant, test how it speaks, responds, and handles real-world scenarios—right from Salesforce.

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🎙️ Talk to Your Assistant

  1. Open the ConverseKit App in Salesforce.
  2. Go to the Assistants tab.
  3. Click into the Assistant you want to test.
  4. Scroll down to the Test Assistant section.
  5. Click “Talk with Assistant”.
  6. When prompted, allow microphone access in your browser.
Your assistant will begin the conversation using your configured prompts. You can simulate full user flows and observe how it behaves live.

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✅ What You Can Validate

  • Voice, speed, and tone settings
  • Prompt execution (Instructions, Summary, etc.)
  • Naturalness of conversation
  • Error handling and user interruptions
  • Structured data extraction

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🧠 Need Better Prompts?

Want to improve how your assistant behaves during calls?
👉 Check out our Prompting Guide for best practices and real examples.

Prompting Guide

Design powerful voice assistants with prompts that work.

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💡 Pro Tip

Test a variety of user responses—including unexpected or vague ones—to ensure your assistant handles them gracefully.