To enable calling via Twilio, follow this two-step setup process to connect your Twilio number with ConverseKit
Twilio Phone Number
(e.g., +1XXXXXXXXXX)Name
– A friendly label for your internal reference (e.g., “Sales Line”)Twilio Account SID
Twilio Auth Token
✅ Once imported, your number will appear in the list with a unique External ID.
This ID will be used to connect the number within your Salesforce org.
External ID
obtained in Step 1.Assistant
you want to associate with this number.📞 Your Twilio number is now fully connected to ConverseKit and ready to handle inbound and outbound calls through your Assistant.